I have a big problem with downloading and showing clips now. I was delight when daughter had 4 CCTV cameras set up so that I could view them from indoors, zoom in for close ups, or move the cameras to view up or down and left to right, to see my wild life which is great but! Wheras with my trail cameras I just removed the disc and on my computer downloaded the videos, thus being able to post them, I cannot now do so. The programme that was put on my computer involves downloadling what I want from the CCTVs Unit saving what I want to a USB first, then downloading to my computer, where it has to be converted. I can view these but cannot post them. I could scream! Now when I open any of my previously saved videos (there are masses of them) I get a message saying I have to convert them. Likewise I now get the message if i use my trail camera disc. I am not a happy bunny! The company that installed the CCTVs is looking into how to solve the problem.