A parent in Devon was fined for taking his child out of school in term time. The letter he received from Devon County Council (DCC) informing him of their action contained seven spelling mistakes.
Its not the letter or the mistakes (everyone makes them) but DCC's explanation of why it happened -
"Devon County Council apologised for the "embarrassing" error, blaming it on a "new IT printing system."
Do they expect that to be believed? How could a printing system cause spelling mistakes? Unless printing of documents in large organisations has changed since I retired, nothing gets printed until someone clicks, 'Print'
Why not just be honest and admit no one read the letter before sending it, or even looked at it. I'm assuming DCC's word processor has a spell checker that would have highlighted the errors if anyone had bothered to look.
Coming up with the above explanation suggests to me that either at least one person at DCC doesn't have even the simplest understanding of IT or DCC think their residents are a bit dumb and any explanation citing IT will bamboozle them.
I still think there are still plenty of honest people but it does appear with organisations never admitting anything has gone wrong is becoming the order of the day. I think the same applies to some(perhaps many) individuals the further they ascend the greasy pole.
I've about given up on expecting straight and honest answers from anybody in any position of responsibility or authority to eager to pass the buck or apologise and tell us lessons will be learnt 'they never are'
I think the older I get the more cynical I get and less tolerant with all the bs too.
you should hear the grief I give the telly some nights ian